DDH Favors Augusta, KS. 1-877-368-7239 Below are our hours of telephone operation. In many cases, e-mails are answered after our normal business hours, and our Live Help will be available after hours if necessary. We are a work at home company with small children, so we do our best to balance our work and family time. We reserve Saturdays and Sundays to spend time with our family, so in most cases, we will not return phone calls or e-mails on this day. Rest assured that if you do need to leave a message after hours or on Saturday or Sunday, we will return it in a timely manner, and we pride ourselves on the prompt service we offer our customers. All times are in CST, as we are located in Augusta, Kansas.